General questions and reservation assistance (US)
+1 800-435-9792Independent directory. This number is listed for Southwest Airlines. We are not the company or its support team.
More ways to reach Southwest Airlines
Refund requests and information
support.southwest.com
Source checked Oct 6, 2026
The ticket-refund page explains qualifying requests and refundable-ticket cancellation options. Getaways by Southwest package refunds use the package provider’s separate process.
Booking & trip options
Use the airline or original ticket seller for bookings, changes and refunds.
Department & specialist contacts
Choose the purpose and provider that match your request.
Chase Rapid Rewards credit card support
For card payments, statements or account servicing, use the card issuer named here. Have the card issuer’s account details available.
Provider: Chase
+1 800-792-0001Chase Rapid Rewards credit card support · US · Toll-free in the listed region
Phone source checked Sep 20, 2026 · View phone source ↗
Contact route checked Sep 20, 2026 · View source ↗
Rapid Rewards account help
Use this program contact for membership and account questions. Keep your membership identifier available when opening the official service.
Provider: Southwest Airlines
+1 800-445-5764Rapid Rewards account help · US · Toll-free in the listed region
Phone source checked Oct 6, 2026 · View phone source ↗
Contact route checked Oct 6, 2026 · View source ↗
Southwest travel management resources
Agency and travel-professional resources are available through this provider link. Passenger ticket servicing starts with the company that issued the ticket.
Provider: Southwest Airlines
Contact route checked Sep 20, 2026 · View source ↗
Getaways by Southwest packages
Use the package provider shown on your confirmation for a bundled trip. Check the package reference before choosing a flight-only contact.
Provider: Getaways by Southwest
+1 833-792-4899Getaways by Southwest packages · US · Toll-free in the listed region
Phone source checked Oct 6, 2026 · View phone source ↗
Contact route checked Oct 6, 2026 · View source ↗
Regional and airport contact guidance
The official regional contact directory helps you choose a country and service. Check the specific listing before assuming a local ticket office is available.
Provider: Southwest Airlines
Contact route checked Sep 20, 2026 · View source ↗
Southwest ticket refund requests
Review Southwest’s ticket-refund conditions before submitting this form. Refundable-ticket options appear during cancellation; vacation-package refund requests go to Getaways by Southwest.
Provider: Southwest Airlines
Contact route checked Oct 6, 2026 · View source ↗
Disability-related travel assistance
Use the airline’s published accessible-travel guidance to review assistance options for your journey.
Provider: Southwest Airlines
Contact route checked Sep 24, 2026 · View source ↗
International contact numbers
Select your country or region in the airline directory. Dialing format, availability and charges depend on where you call from.
Provider: Southwest Airlines
Contact route checked Oct 6, 2026 · View source ↗
Airport information and ticket counters
The airline’s airport pages provide location and terminal information. Open the relevant airport listing for the details of your journey.
Provider: Southwest Airlines
Contact route checked Sep 24, 2026 · View source ↗
Corporate investor relations contact
This route is for the corporate or investor purpose stated in the title. Use passenger contacts for ordinary reservation questions.
Provider: Southwest Airlines
Contact route checked Sep 24, 2026 · View source ↗
Before you contact Southwest Airlines
Southwest Airlines publishes a main US line for general questions and reservation assistance. Its contact directory separates that service from rewards, group travel and vacation-package contacts.
- Identify whether the booking is a flight, hotel or Getaways package.
- Have the confirmation and travel dates ready; review the ticket-refund page for refund-request instructions.
The official contact directory labels this General Questions. Southwest also directs reservation changes and cancellations to this line; refund requests have separate online guidance.
Numbers have not been test-called. Availability and any calling charges depend on the company, your location and your phone provider.
Southwest Airlines reviews
Reviews describe individual experiences. Submissions are checked before publication; they do not establish a company’s current service quality.
Loading published reviews…
Share your experience
Tell others what happened when you contacted Southwest Airlines. Do not include booking references, account numbers or other private information.
Sources & updates
Source dates record when contact information was reviewed. They do not confirm that a phone line is currently open.
- https://support.southwest.com/helpcenter/article/More-phone-numbers-contact-options
- https://support.southwest.com/helpcenter/article/After-Your-Trip
- https://support.southwest.com/helpcenter/contact-us
- https://support.southwest.com/helpcenter/article/changing-cancelling-flights
- https://support.southwest.com/helpcenter/article/cancel-flight
- https://support.southwest.com/helpcenter/request-ticket-refund
- https://www.southwest.com/
- https://www.southwest.com/air/change/index.html
- https://www.southwest.com/air/cancel-reservation/index.html
- https://creditcards.chase.com/southwest/contact-us
- https://www.southwest.com/tmc/
- https://www.southwest.com/vacations/
- https://support.southwest.com/helpcenter/article/I-need-another-type-of-disability-related-assistance
- https://www.southwest.com/airport-information/
- https://investors.southwest.com/company-information/contacts
Page text updated Oct 9, 2026. Individual contact source dates are shown above.
Suggest a correction